Refund Policy

Thank you for your interest in books by Marc Rez. 

Books featured on this website are sold through third-party retailers and online bookstores. As a result, all purchases, returns, refunds, and customer service are handled directly by the retailer where the order was placed.

Return and refund eligibility depends on the policies of the retailer where the book was purchased. Each retailer may have its own guidelines regarding:
 

• Return timeframes

• Refund eligibility

• Replacement policies for damaged or incorrect items

• Digital purchase policies (if applicable)
   

Please refer to the retailer’s official return and refund policy for the most accurate information.

If you would like to request a return, exchange, or refund, please contact the customer support team of the retailer where your order was placed.
 

In most cases, this can be done through:
 

• Your account order history on the retailer’s website

• The retailer’s customer support or help center

Because purchases are completed on external retail platforms, Marc Rez and this website do not have access to order details, payment processing, or shipping records. For this reason, returns and refunds cannot be processed directly through this website.